Customer Support Executive – Blended Process (Chat + Voice) | Experienced
ISHMEET CONSULTANCY PVT LTD
semi-voice
rotational
onsite
International
Location
Mumbai, Maharashtra, India
Employment Type
FULL_TIME
Experience
1-6 Years (Minimum 1 year International BPO experience mandatory)
Salary Package
₹35,000 – ₹38,000 per month + ₹2,700 Monthly Bonus + One-way Cab + ₹1,750 Travel Allowance
Job Description
ISHMEET CONSULTANCY PVT LTD is hiring experienced professionals for the **Adobe Blended Process (Chat + Voice)** at our Mumbai center. We are looking for candidates with a minimum of 1 year of International BPO experience and strong communication skills.
As a Customer Support Executive, you will:
- Handle both chat and voice support for Adobe customers
- Manage customer
interactions professionally and efficiently
- Drive sales through upselling and cross-selling opportunities
- Resolve customer queries and ensure high satisfaction levels
- Maintain quality standards and adhere to process guidelines
**What We Offer:**
- Competitive salary: ₹35,000 – ₹38,000 per month
- ₹2,700 monthly bonus
- One-way cab facility
- ₹1,750 travel allowance
- Health insurance and Provident Fund
- Excellent career growth opportunities
**Eligibility Criteria:**
- Minimum 1 year of International BPO experience
- Experience in Tech Support, Customer Service, Sales/Retention, or Upselling/Cross-selling
- Preferred background: SaaS / Digital domain
- Maximum overall experience: 6 years
- Age limit: Up to 35 years
- Must reside within a 30 KM radius of the office
- Healthcare Sales experience is not eligible
**Skills Required:**
- Excellent verbal and written communication
- Comfortable with both Chat & Voice support
- Strong customer handling skills
- Sales-oriented approach
This opportunity is verified by VerifiedBPO – direct HR contact, 100% free, no registration fee.
Requirements
Qualification
12th Pass / Any Graduate
Skills Required
International BPO, Customer Service, Chat Support, Voice Support, Sales/Retention, Upselling/Cross-selling
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