Email & Chat Customer Support Associate – TaskUs
TaskUs
non-voice
rotational
onsite
International
Location
Airoli, Navi Mumbai, India
Employment Type
FULL_TIME
Experience
Not specified
Salary Package
₹Estimated market range: ₹2.5 LPA – ₹4.0 LPA
📋 Job Details at a Glance
| Role | Email & Chat Customer Support Associate – TaskUs |
|---|---|
| Company | TaskUs |
| Location | Airoli, Navi Mumbai, India |
| Salary | Estimated market range: ₹2.5 LPA – ₹4.0 LPA |
| Employment Type | FULL_TIME |
| Shift | Rotational Shift |
| Work Mode | On-site |
| Voice Type | Non-voice |
| Experience | Not specified |
| Qualification | 12 Pass and above |
| Skills Required | Email Support, Chat Support, Customer Service, Data Entry, Document Verification, Document Processing, Application Review, Applicant Workflow, Dashboard Management, Operations, Process Documentation, Attention to Detail, Communication, Computer Skills, Data Accuracy, Process Adherence |
| International Process | Yes |
| Posted |
Job Description
TaskUs is hiring for an Email and Chat Operations Associate in Airoli, Navi Mumbai. This is a full-time, on-site Operations role.
In this role, you will handle data entry, check and update documents and applications, monitor applicant workflows, update dashboards, and maintain records of daily tasks and processes.
Key Responsibilities:
* Perform accurate data entry and update required information.
* Check, update, and approve documents and applications.
* Monitor applicant workflows and complete assigned tasks on time.
* Update dashboards using client-provided tools.
* Maintain records of workflows and daily tasks.
* Follow company and client processes correctly.
* Ensure accuracy while handling applications and documents.
Key Skills:
* Email and chat support
* Data entry
* Document verification and processing
* Application review
* Basic computer skills
* Good communication skills
* Attention to detail
* Ability to follow processes
This job is suitable for candidates looking for email support, chat support, back-office operations, data entry, document verification, application processing, and operations jobs in Navi Mumbai.
Requirements
Qualification
12 Pass and above
Skills Required
Email Support, Chat Support, Customer Service, Data Entry, Document Verification, Document Processing, Application Review, Applicant Workflow, Dashboard Management, Operations, Process Documentation, Attention to Detail, Communication, Computer Skills, Data Accuracy, Process Adherence
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