Email & Chat Customer Support Associate – TaskUs

TaskUs

non-voice rotational onsite International
Location Airoli, Navi Mumbai, India
Employment Type FULL_TIME
Experience Not specified
Salary Package ₹Estimated market range: ₹2.5 LPA – ₹4.0 LPA

📋 Job Details at a Glance

RoleEmail & Chat Customer Support Associate – TaskUs
CompanyTaskUs
LocationAiroli, Navi Mumbai, India
SalaryEstimated market range: ₹2.5 LPA – ₹4.0 LPA
Employment TypeFULL_TIME
ShiftRotational Shift
Work ModeOn-site
Voice TypeNon-voice
ExperienceNot specified
Qualification12 Pass and above
Skills RequiredEmail Support, Chat Support, Customer Service, Data Entry, Document Verification, Document Processing, Application Review, Applicant Workflow, Dashboard Management, Operations, Process Documentation, Attention to Detail, Communication, Computer Skills, Data Accuracy, Process Adherence
International ProcessYes
Posted

Job Description

TaskUs is hiring for an Email and Chat Operations Associate in Airoli, Navi Mumbai. This is a full-time, on-site Operations role. In this role, you will handle data entry, check and update documents and applications, monitor applicant workflows, update dashboards, and maintain records of daily tasks and processes. Key Responsibilities: * Perform accurate data entry and update required information. * Check, update, and approve documents and applications. * Monitor applicant workflows and complete assigned tasks on time. * Update dashboards using client-provided tools. * Maintain records of workflows and daily tasks. * Follow company and client processes correctly. * Ensure accuracy while handling applications and documents. Key Skills: * Email and chat support * Data entry * Document verification and processing * Application review * Basic computer skills * Good communication skills * Attention to detail * Ability to follow processes This job is suitable for candidates looking for email support, chat support, back-office operations, data entry, document verification, application processing, and operations jobs in Navi Mumbai.

Requirements

Qualification 12 Pass and above
Skills Required Email Support, Chat Support, Customer Service, Data Entry, Document Verification, Document Processing, Application Review, Applicant Workflow, Dashboard Management, Operations, Process Documentation, Attention to Detail, Communication, Computer Skills, Data Accuracy, Process Adherence

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